All shipments from www.motoguo.com are shipped with Fedex services and its associated partners in its respective countries, all related services will be in accordance to the recipient’s country of services available.
Cost of shipment may vary according to item(s) purchased during order check out. Free shipping is provided for purchases of 450 USD & above within our areas of shipping or during sale campaigns.
Order and shipment arrangement processing time may take between 3-7 working days (Public Holiday from certain countries may vary as such processing time may take up to 5 – 12 working days), once the order has been shipped the recipient will receive shipment notifications via registered email.
Please note that we do not ship to Afghanistan, Iraq, Israel, Libya, Mali, Niger, Sudan, Yemen, Central African Republic, Democratic Republic Of Congo, Lebanon, Iran, North Korea and Somalia or any given P.O boxes.
In the event of failed delivery or recipients refusing to receive the designated shipment, the order will be returned to the origin of shipping and any additional charges will be borne by the recipient.
The recipient will be held responsible for shipments which may be subjected to import duties and taxes that may vary to each respective country.
Please be advised that these charges are levied by the destination country and we do not have control over them. The recipient should be liable to their own VAT/Custom Taxes or any import duties charges of the chosen country they ship to.
For any further assistance, please contact us [email protected]